wika123 Privacy Policy

This page describes what we collect when you use wika123 and how we keep that data protected. Our privacy practices apply to all users accessing our platform via mobile app, web browser, or desktop client, regardless of location. We are committed to transparency about data handling, third-party processors, and your rights under applicable privacy law.

We collect personal data only to operate our service—to process deposits and withdrawals, verify your identity, prevent fraud, and deliver customer support. We do not sell your data to advertisers. We do not use your sports betting history to target you with marketing. Our data retention policies are documented below, and you can request deletion or export of your personal data at any time.

Read this policy carefully. If you have questions about how wika123 handles your information, contact our support team or submit a data access request using the form at the end of this page.

What Data We Collect on wika123

Account Registration and Verification

When you create an account on wika123, we collect your email address, phone number, and a password. We use this information to authenticate you and recover your account if you forget your password. We also collect your full name, date of birth, and national ID number during account verification—this is required by anti-money-laundering regulations. We store these details encrypted on servers in secure facilities. Our verification process may also require a photo of your government-issued ID and a selfie; we retain these images for compliance purposes and delete them after two years, unless a dispute or investigation is ongoing.

Payment and Transaction Data

We collect payment method details—your DANA, e-wallet, mobile banking, local payment, or bank account information—when you deposit or withdraw. We store your bank account number, e-wallet username, or payment app identifier. We do not store full credit card numbers; payment processing is handled by third-party payment processors who comply with PCI DSS standards. Every deposit, bet, and withdrawal is logged in your transaction history, which remains accessible to you for audit. We retain transaction records for seven years to comply with tax and regulatory requirements.

Device data: We collect your device ID, IP address, browser type, and operating system to detect fraud, prevent account takeover, and deliver the service reliably across platforms.
Cookies and tracking: We use session cookies to keep you logged in and analytical cookies (via Google Analytics) to understand user behaviour. You can disable cookies in your browser settings.
Support communications: When you contact our support team via chat, email, or in-app messaging, we store your messages and responses for dispute resolution and service improvement.
Betting and gameplay data: We log every bet, live-table session, and slot spin you make. This data remains on our servers indefinitely for audit and dispute resolution.

Optional Data

We do not collect data about your location, contacts, or calendar unless you grant permission. Our app requests camera permission to scan online payment payment codes during deposit; this permission is optional. We do not access your camera, photo library, or files unless you explicitly allow it and take action (like uploading an ID photo). Push notification opt-in is optional; you can disable notifications in your device settings.

We collect only the data necessary to operate wika123 securely and compliantly. We do not monetise your data or use it for purposes beyond platform operation and legal compliance.

wika123 privacy team

How We Use and Share Your Data on wika123

Internal Use

We use your data internally to process deposits and withdrawals, settle wagers, prevent fraud, and comply with tax and anti-money-laundering laws. We analyse betting patterns to detect unusual account activity (e.g., rapid account creation and large withdrawal). During Idul Fitri, Idul Adha, Imlek, and Nyepi holidays, when our platform experiences peak traffic, we use transaction data to ensure fair access and prevent system abuse. We do not use your data to build marketing profiles or target you with personalised ads.

Third-Party Processors

We share your data with third-party service providers who are essential to our operation. Payment processors (handling DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers) receive your payment method and account details. Cloud infrastructure providers (for server hosting and backup) access encrypted account data. Anti-fraud services receive your device ID and transaction history. Law enforcement and regulatory bodies may request your data if we receive a valid legal order. We contractually require all third parties to maintain confidentiality and comply with applicable privacy law. We do not sell your data to advertisers or data brokers.

Data Location and Retention

Our servers may sit outside your jurisdiction—in Singapore, Australia, or other regions. Your data is encrypted in transit and at rest. We retain your account data (name, contact, ID) for as long as your account is active, plus two years after closure for dispute resolution and tax compliance. Transaction history is retained for seven years per regulatory requirements. Support chat logs are retained for one year. You can request deletion of non-essential data at any time; we will delete it within thirty days unless legal or regulatory requirements mandate retention.

Your Rights on wika123

You have the right to request access to all personal data we hold about you. You can request a portable export of your data in CSV format. You can ask us to correct inaccurate information or delete non-essential data. You can object to certain uses of your data. If you believe we have mishandled your information, you can lodge a complaint with your local data protection authority. To exercise these rights, fill out the data access form below or email our privacy team. We will respond within thirty days.

Policy Updates

We may update this policy to reflect changes in our practices or applicable law. If we materially change how we collect or use your data, we will notify you via email or in-app notification. Continued use of wika123 after such changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

Contact wika123

If you have questions about our privacy practices or wish to exercise your data rights, contact our privacy team:

Email: [email protected]
Postal address: wika123 Privacy Team, Jakarta, Indonesia
In-app support: Use the "Data Access Request" form in your account settings

Data Access Request Form

To request your personal data or exercise your privacy rights, fill out the form below. We will verify your identity and respond within thirty days.

Your request will be acknowledged via email within 2 business days. We will verify your identity using information on file before processing.